Privacy Policy

PRIVACY POLICY

FREAKSIDE CO values the privacy and protection of personal data belonging to its customers, partners, suppliers, and store visitors. This policy explains how we collect, use, store, and share this information.

By accessing the store, sending communications, or providing personal data, you declare that you are aware of this Privacy Policy.

DATA COLLECTED

We may collect registration and contact details, such as full name, phone number, city, state, and email address; information submitted in forms or customer service channels; data necessary to process orders, payments, deliveries, exchanges, and returns; and browsing data, such as IP address, browser type, device details, pages accessed, and visit duration.

We may also collect product preferences, aggregated or anonymized data, and information obtained through cookies and similar technologies.

USE OF DATA

Personal data may be used to enable purchases, payments, deliveries, exchanges, and customer support; confirm or update information; personalize the shopping experience; send communications and offers when permitted; prevent fraud; comply with legal obligations; and exercise or defend rights in administrative or judicial proceedings.

DATA SHARING

Data may be shared with third-party companies and service providers necessary for store operations, such as e-commerce platforms, payment gateways, shipping carriers, customer service tools, web hosting, marketing, and data analytics providers.

Data may also be shared when required by law, court order, competent authorities, or in the event of a merger, acquisition, or corporate reorganization.

COOKIES

We use cookies, pixels, and similar technologies to ensure core store functionality, understand how the website is used, remember user preferences, and measure ad campaign performance.

You can manage or disable cookies in your browser settings. However, disabling certain cookies may affect store features and performance.

YOUR RIGHTS

In accordance with applicable data protection laws, you may request confirmation of data processing, access, correction, anonymization, blocking, deletion, data portability, information regarding data sharing, and withdrawal of consent, where applicable.

Certain requests may be limited when there is a legal or regulatory obligation to retain the data.

SECURITY

We adopt technical and organizational measures to protect personal data. However, no system is entirely immune to security risks.

Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable legal obligations.

MINORS

The store is not intended for individuals under 18 years of age. If unauthorized processing of a minor's data is identified, appropriate measures will be taken promptly.

THIRD-PARTY LINKS

The store may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their respective privacy policies before providing any information.

CONTACT AND UPDATES

For questions, requests regarding your personal data, or incident reports, please contact us via email at [email protected].

This policy may be updated periodically. The current version will always be available at www.freakside.com.br.